Astral Knots Creative Limited ("we", "us", or "our") describes how we collect, use, and share personal information when you install or use the FlowNotify app (the "App") in connection with your Shopify-supported store.
When you install the App, we are automatically able to access certain types of information from your Shopify account:
We use essential session tokens and similar tracking technologies (such as Shopify App Bridge authentication) strictly necessary to authenticate your session within the Shopify Admin interface and secure your data. We do not use cookies for advertising or cross-site tracking.
We use the personal information we collect from you and your customers primarily to provide and operate the App's core functionality. Specifically, we use this information to:
We do not sell, rent, or use your data or your customers' data for any marketing or advertising purposes.
We share your Personal Information with a limited set of third parties strictly to provide our services:
We operate on a principle of data minimization. Order and customer data processed through Shopify Flow is stored in our database strictly as transient execution logs (Push Records) for the sole purpose of debugging. These logs are automatically purged on a rolling basis.
Shopify Data Requests: We fully comply with Shopify’s mandatory privacy webhooks. When a store owner or a customer requests data erasure or access through Shopify (via customers/data_request, customers/redact, or shop/redact), we automatically receive and process these requests to delete or provide the relevant data from our systems within the legally required timeframe.
If you are a European resident or a resident of California, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, please note that your information will be transferred outside of Europe, including to the United States and Singapore, utilizing secure infrastructure to fulfill our service obligations.
The App is a B2B service not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
[support@mind365.co]